JIHANE CHAMROUK

Sales | Retail Operations

Dubai zaafrana building

Profile summary

Sales professional with experience in retail environments, customer service, and inventory management. Maintained 100% positive feedback rating while providing client-centered service and executing checkout operations. Possesses foundational skills in visual merchandising, product knowledge, and store operations. Bachelor degree graduate from Faculty of commerce committed to delivering effective sales support and maintaining accurate inventory records.

Career highlights

Customer Satisfaction and Retail Sales: Maintained high levels of customer satisfaction through sales service, product knowledge, and client-centered care across multiple retail environments.

Inventory Management and Store Operations: Performed inventory reconciliation, verified report correctness, and maintained assigned areas in a presentable stock condition.

Checkout and POS Operations: Processed point of sale purchases and executed checkout operations while collaborating with other departments to finish daily tasks.

Key skills

SkillsBranding GODD ENERGY SALES MARKETING Copywriting Retail Sales Customer Service Inventory Management Store Operations Checkout Operations Visual Merchandising Product Knowledge Display Maintenance

Professional experience

SALES
COTTONIL STORE DUBAI

Contributed to retail sales operations, supporting daily store activities and inventory presentation. Handled checkout transactions and maintained visual standards across assigned zones.

  • Processed point of sale purchases for store customers.
  • Maintained assigned areas in stock and presentable condition.
SALES
GLOBAL VILLAGE

Maintained product knowledge to present available options to customers, supporting retail store operations and customer service delivery.

  • Provided direct sales service to customers to support satisfaction levels.
  • Discussed available product options based on customer inquiries.
PROMOTOR
IBN SINA PHARMACY

Supported daily retail operations within a pharmacy setting, focusing on client assistance and maintaining communication standards. Coordinated with team members to keep display areas organized and ready for visitors. Assisted with routine administrative tasks as assigned by the store supervisor.

  • Maintained 100% positive feedback rating from passengers by providing client-centered service and ensuring comfort and safety.
  • Greeted customers entering the store and directed them to appropriate product sections.
SALES
KIKO STORE

Executed inventory tasks within sales operations, collaborating across departments to complete daily assignments.

  • Reconciled inventory by reviewing recent reports and verifying count accuracy to maintain correct records.
  • Completed daily operational duties through close coordination with other departments.

Education

BachelorJan 2012 - Jan 2015
Faculty of commerce

Languages

English · Professional

French · Professional